Refund Policy

Last Updated:2026.05.24

We Offer Digital Verification Reports. Because The Report Is Delivered Electronically And Cannot Be Returned, Our Refund Policy Is Limited:

  1. Full Refund (Only Condition)
    You Are Eligible For A Full Refund Only If:

    Once You Have Provided All The Necessary Information, We Will Reply Via Email To Let You Know That We Are Unable To Retrieve The Pdf Report For Your Case.

    You Have Not Already Received The Report.

  1. No Refund (Standard Cases)
    No Refund Will Be Issued If:

  • You Change Your Mind After Ordering.

  • You Provided Incorrect Or Incomplete Address / Landlord Information.

  • You Already Received The Report (Even If You Disagree With The Findings).

  • The Report Identifies A Scammer And You Choose Not To Use It.

  1. How To Request A Refund
    If You Meet The Refund Condition (48+ Hours No Delivery), Email Support@[Yourdomain].Com With Your Order Number. We Will Process Within 5 Business Days.

  2. Chargebacks
    If You File A Chargeback Without First Contacting Us, We Will Dispute It With Evidence Of Delivery.


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